Ordering Online
How do I create an account?
Creating an account at Cupio is easy! All you have to do is click on the Login/Register button on the menu and follow the process. You’ll need to provide some basic information, but once created, you’ll be able to see your account history, track your products, and make sure that you always have great snacks at home.
How do I order?
Ordering our guilt-free snacks has never been easier. All you need to do is go to the Shop page, check out the different flavors, and add the products you want to your cart. Once you have all of the snacks you want, click on the cart button on the top right and then on the checkout button to complete the payment process and your order will be on its way. Make sure to double-check all the information provided before finalizing!
I have problems adding items to my shopping cart. What should I do?
As long as the items are in stock, you should be able to add them to your shopping cart. If there is a message saying that the product is temporarily unavailable, it means we’re out of stock and working on preparing more delicious snacks.
If you’re having issues due to technical reasons, we suggest trying with another browser or turning off your device and turning it back on after a few seconds.
Can I amend and/or cancel my order?
Yes, of course you can cancel or edit your order after it’s been completed! All you need to do is contact the customer service department to track down your order. We’ll get back to you and let you know how we’ll handle your unique situation based on the stage of the order, so contact us today if you need help.
How will I know if my order is confirmed?
After an order is successfully placed, you should receive a verification email confirming your request. That said, we will only process your order once the credit card payment has been approved and after the billing address has been verified. You can track your order and all relevant changes by creating an account.
I have allergies to certain ingredients. Where can I obtain ingredient information for your items?
Many Cupio products contain common allergens. It’s best that you look at the ingredients and allergies section before purchasing Cupio products. The ingredients and allergens section can be found directly on the packaging or in the description section of each product page. To learn more, contact us today and we’ll be glad to help.
Do Cupio snacks contain gluten?
Gluten is a common ingredient found in a variety of goods. All Cupio products are gluten-free, which you can confirm on the labels of the different snacks available. This makes them the perfect choice if you are intolerant or prefer to avoid gluten for nutrition/digestive reasons.
Do any Cupio products contain GMO ingredients?
It’s believed that genetically modified organisms (GMOs) can have severe effects on the human body. Cupio ensures that all its products are made with 100% natural ingredients that do not contain any types of GMOs. Cupio is committed to providing you with guilt-free snacks that are delicious, and as part of that, the company avoids GMOs, synthetic preservatives, and artificial flavors.
Are there chemicals in Cupio products?
All Cupio products are made using natural nuts and other ingredients that come from the ground. Cupio nuts do not contain any artificial flavors, colors, preservatives, or other chemicals in order to provide you with the best mix of taste, value, and balance.